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Service statement
About Ordering:
Welcomes your visit, you can submit orders online 24 hours, our working hours are: 8:00-18:00, if you are in the orders submitted after 18:00, and the requirements to carry out orders in the second day of treatment.
You can submit the today’s delivery of orders in the same day , but you need submit and pay for success before 17:00 .If the submission and payment is after 17:00, it will deal with the following principles: if your order is in our distribution capability it will be issued the same day; otherwise they would be transferred directly to the set for the next day morning.
The above situation, if you want to determine whether the time served by you, please contact our customer service staff to confirm.
Each of our orders will be issued at least three messages are as follows: after the submission of orders to inform the mail, e-mail confirmation to the section, serving the notice e-mail. (E-mail sent automatically by the system. Because of the network reasons, occasionally there will be delayed or not received the case, and another part of the situation of e-mail will appear in the trash folder.)
Please fill out the order form carefully in detail, we will be in accordance with the orders you have submitted information to provide services, if entered incorrect information or details may delay the delivery of orders. If the following conditions can not be delayed or orders for delivery, we will not assume responsibility: provide customers with an error or a detailed receipt address; customer providing incorrect or consignee Contact us Contact us did not provide the consignee; consignee of non - the reasons for our rejection of goods.
About payment:
If you choose a non-online methods of payment, please be sure your payment notify us promptly .It is the notify way: Phone, SMS, fax, online customer service choose either. If you do not receive your payment notification, we will not be able to verify your payment, orders will not be arranged, please support.
Distribution Description:
If we arrange your order to confirm the delivery to your address for the suburbs or outer suburbs, and you do not have the right to choose and pay for the cost of the corresponding distribution, we will contact you to inform the delivery address and delivery costs, the needle for your views of treatment orders. If you stay through the Contact us we are not able to timely contact to you, and you have successfully paid orders for the payment, but did not pay in full or to pay distribution costs, distribution costs and less than 60, we will be the default delivery arrangements orders, does not affect the distribution of orders, we will find another time to try to contact your premium costs related to distribution. If required to pay distribution costs make up more than 60 million, and we can not stay through your Contacts to your timely contact, caused by delays in orders we will not assume responsibility.
Customer Service Tel: 0086-579-84178091 0086-579-88198186
E-mail:hy@ps1818.com
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